Payment solutions
for the

Payment solutions for the utility sector

Utility Sector

Find out more

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Manage all incoming and outgoing payments using APIs

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Choose how you receive, manage and pay funds in real-time with NPP - New Payments Platform

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Our Automatcher feature automatically reconciles payments for you

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Integrate through our proprietary single API  & portal to control it all

Case study - Real-time payments for your customers

We know each organisation has their own challenges & goals. Our intuitive solutions can be tailored to meet your requirements. At a starting point, we can support you across the following activities:

  • Managing high volumes of transactions from a large community of customers
  • Managing a high volume of customer transactions via different payment methods:
    Direct Debit | Bpay | CreditCard | NPP | DirectCredit
  • Delays in receiving customer bill payments or rebates being cleared due to a range of banks & other financial entities in the payment eco-system
  • Managing credits to individual customers and businesses due to accidental overpayments
  • Managing rebates to customers or businesses when their services have been interrupted
  • Managing time and resourcing allocation for end-of-month and end of billing period reconciliations

Our payment solutions help you become more streamlined, secure and control of your organisation’s money flow. Save time and money with real-time payment flows and automatic reconciliations.

Control

Always stay in control of your payment flows with clear, automated visibility of all incoming & outgoing transactions.

  • Get paid & notified instantly every time a transaction is processed
  • Easy-to-navigate portal for clear visibility of statements & real-time call-back reports
  • Quick access to financial dashboards, user-access controls & search comprehensive reports

Security

Our solutions are securely encrypted & built to protect your payment flows, as well as your organisation & customer data.

  • Our payments portal utilises advanced multi-factor authorisation helping to prevent fraud & adding an extra layer of security
  • Our secure API is built on trusted RESTful architecture
  • Screen incoming funds against a list of pre-approved accounts to help meet your KYC/AML obligations

Stable

We power the payments of some of the world's largest companies. Stability & uptime are key to our success and trust among our partners.

  • Our solutions are built to scale which allow us to handle even the largest flow of transactions
  • Protect yourself against industry outages by accessing multiple different payment rails through our platform
  • Local support & easy-to-use developer tools allow our solutions to seamlessly fit within your existing infrastructure

Cost Reduction

Our solutions allow for businesses to reduce time & costs reconciling transactions, allowing them to redeploy resources.

  • Receive & pay funds in real-time
  • Have funds clear & available immediately for you and your customers
  • Real-time reporting automates your reconciliation without relying on error-prone lodgement references

Local support

  • Our market leading payment solutions are supported by a local team of dedicated experts right here in Australia.
  • All of our technology is built & supported by our team based in North Sydney, NSW.
  • Once fully onboarded, you will be supported by your own dedicated support team members

We have a range of payment solutions tailored for the utility market – whether you are a small, medium or large enterprise – we can scale to meet your needs

If you would like to learn more, contact us below.

Phone

1300-656-157

Email

hello@monoova.com

Fill out the form below to get in touch

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