Get to know Monoova

December 5, 2019
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FAQ’s

What problem is Monoova solving? The problem of wasting time and money when managing cumbersome payments and reconciliation processes.
Gone are the days when payments were simple enough for businesses to manage themselves. Meeting customer demands for simple and seamless payments across many transaction types in real time means complex systems and onerous regulation. Let us help you with receivables reconciliation, reporting and disbursements – all fully automated via APIs – so that you can focus on your business instead.

Who has this problem?
Any business with large, ongoing transaction volumes.
The problem of complicated payment flows putting pressure on operations and limiting growth is not confined to a particular industry. You find our clients among digital marketplaces, app platforms, SaaS providers, utility companies and many others. All of them are looking to provide the best possible service to their customers. All of them consider effective, automated payments management to be a prerequisite.

What is Monoova’s main point of difference from other payments companies?
End-to-end API automation of payment flows across multiple transaction types.
Most payment companies are very good at helping you receive money using a single payment method (e.g. credit cards or direct debits). But most payment companies don’t help you manage and disburse funds once you had received them. And very few payment companies help you if you need to involve several different ways of moving funds (e.g. direct entry, NPP and BPAY). But we do. We help you automate how you receive, manage and pay funds across multiple channels. How else could we free you to scale?

How do I access your services?
Through our public API for full automation.
The sandbox (developer.monoova.com) takes you to the API doc as well as sets up a test account for you to start building your perfect workflow in minutes. For simpler use cases, you can access our services through our Portal (also developer.monoova.com). The Portal also serves as an admin dashboard for reporting, profile management etc for our API clients who choose not to build their own.

How does Monoova make money?
Transaction fees, primarily.
Although there are some ancillary fees when you set up, the transaction fee is the most important one for us. It aligns our interest with yours. The more successful you are, the more transactions you are likely to have. The more transactions you have, the more successful we are. We are deeply invested in your success. For standard pricing, please contact hello@monoova.com

Get in contact with us.

Monoova Payments Pty Ltd (ABN 38 126 015 227) trading as Monoova (“Monoova”) is the authorised representative of Monoova Global Payments Pty Ltd (ABN 77 106 249 852; AFSL No. 421414 ), the issuer of the Combined Financial Services Guide & Product Disclosure Statement Non-Cash Payment Products and Services dated 20 September 2023. (FSG/PDS). This information is given in summary form and does not purport to be complete. To the maximum extent permitted by law, Monoova does not assume responsibility for, the content, accuracy or completeness of the information presented. Before acting on any information you should consider the appropriateness of the information having regard to these matters and seek independent legal, financial and tax advice. To the extent that the information contained above is sourced from third parties or provides link to third party websites, Monoova takes no responsibility for the accuracy, currency, reliability and correctness of any information included in the material provided by third parties nor for the accuracy, currency, reliability and correctness of links or references to information sources (including internet sites) operated by third parties.

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