Empower customers to manage and pay their bills.
Greater payment options for recurring utilities payments
Monoova’s online payment gateway is customisable for a consistent brand experience, with all the payment options your customers expect – and some new ones too, such as cards, digital wallets, BPAY, Direct Debit and PayTo agreements.
Offer customers more control over their billing and payments. Monoova brings all your payment methods together under one roof to easily receive, manage, and pay suppliers or refund customers.
• Offer customers multiple payment options
• Easily support payment plans through PayTo agreements
• Auto-reconciliation helps prevent fraud and lost payments
• Auto-correction of mispayments, reducing customer service enquiries
• Prepare ahead for the BECS retirement in 2030
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Improve your collections
Introduce instant payments
Consumer payment preferences are evolving with more options than ever before. Keep ahead of the curve by adopting more payment rails and keep them all under one roof with Monoova.
One access point gives you the choice of BPAY, cards, Direct Debit, PayTo agreements, and Apple Pay and Google Pay.
Reduce payment dishonours.
PayTo for recurring billing
PayTo agreements are the new standard for recurring billing, for both fixed and variable sums. PayTo validates an account’s funds before making a withdrawal. If funds are insufficient, you’ll receive an alert and your customer will avoid overdrafts and penalties. Protect your customers and your cashflow.
Protect your PayTo agreements with traditional Direct Debit agreements, offering you an extra layer of assurances.
Free up your finance team.
Automated reconciliation
All payments sent or received via Monoova are automatically reconciled as they occur. Payment error? No problem. You can also set up reconciliation rules for incorrect payments according to your existing processes. This makes it easier to refund customers or roll over any mispayments onto the next billing cycle.
A bills payment experience that customers will appreciate
Payment choice
Whether it’s the familiarity and convenience of cards, the accountability of manual BPAY or the peace of mind in automated Direct Debits and PayTo agreements; let your customers decide how they want to pay.
Brand consistency
Customise Monoova’s payment gateway to give customers a best-in-class experience when it comes to paying their bills.
Real-time payments with NPP plus auto-reconciliation
Access to NPP payment rails means customers can pay in real-time. With auto-reconciliation, customers will see their account updated in real-time to reflect their payments or payouts.
Tristan Dakin
Country Manager, Australia & New Zealand
Process all types of rental payments
*Fixed costs may be applicable additionally
Don’t be left behind.
BECS is retiring in 2030
With Monoova’s API ecosystem in your tech stack, start the integration and transition into other payment rails like NPP (PayTo and PayID), BPAY, cards and more.
A win-win for you and your customers.
Let Monoova handle your payments
With Monoova, you’ll get access to payment rails that enable real-time payments, cards and digital wallets all from one place.
Auto-reconciliation helps manage customer payment issues while reducing the risk of human errors. You’ll effectively reduce your team’s administrative burden when it comes to identifying mispayments, reconciliation, and managing multiple payments providers.
Speak with our payments experts to see how Monoova can help improve your customer payments experience as a biller.
More ways to make money move®
Cards
Accept debit, credit, Google Pay and Apple pay.
Direct Debit
Recurring and subscription pull payments.
BPAY
Send bills, receive payments and pay suppliers.
Monoova is your partner to make money move®
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*Disclaimer: To the extent that the information contained above is sourced from third parties or provides link to third party websites, Monoova takes no responsibility for the accuracy, currency, reliability and correctness of any information included in the material provided by third parties nor for the accuracy, currency, reliability and correctness of links or references to information sources (including internet sites) operated by third parties. You may read our PDS/FSG for more information.