Elevate Your Customer Experience with PayTo

February 15, 2023

Speed, convenience and efficiency are among the most important elements of a great customer experience. With PayTo you can achieve, secure, real-time, reliable payments that not only help your business run more smoothly but also brings those CX goals to life.

PayTo, convenience for your customers

PayTo gives control and security to the consumer over debits made from their bank account. The result is less uncertainty for both your business and your customer as each party has a clear view of the status of digital agreements at bank level.

  • Easily access payment agreements
  • your customers can view and manage their digital agreements, all from their bank account.
  • Fast, simple, payment set up
  • By choosing to use your PayID or BSB and account number, setting up payments becomes a simple task removing the need for extensive debit form completion and less room for entry error.
  • Personalised PayID's
  • Convenience for customers with user friendly, personalised PayID’s instead of lengthy 16 digit credit card numbers.

PayTo, a smart move for businesses

Merchants and businesses alike can improve cashflow with the real-time, secure and data rich features PayTo brings.

Real-time account validation: When a digital PayTo agreement is created, the details of the account are instantly verified ensuring any entry error is realised up-front, rather than waiting until the time of the scheduled payment to discover that the debit cannot be made.

Real-time funds verification: Before a debit or payment is attempted, the account balance is checked in real-time, ensuring no bounced transactions saving time and effort on discovery and recovery of dishonours.

Immediate reconciliation: PayTo agreements contain information and data that support easy reconciliation, reducing the number of unidentified payments and saving on administration time.

Instant notifications: When a PayTo agreement is paused, changed or cancelled you will be notified instantly, giving you the ability to act quickly and maintain a strong customer relationship.

Simple process: Supported by a simple API to deliver a seamless, streamlined, end to end payment process - both when you want it and when your customers use it.

Cost-effective: With no dishonour charges or admin fees, and a flat fee structure, PayTo could deliver significant cost savings to your business, particularly on high value transactions.

Get started with PayTo for your business. Enquire today.


Things you should know 

The above information is prepared by Monoova Payments Pty Limited (ABN 38 126 015 227) trading as Monoova (Monoova or We).  Monoova is the authorised representative of Monoova Global Payments Pty Ltd ABN 77 106 249 852; AFSL No. 421414 (formerly known as Moneytech Limited), being the issuer of the Combined Financial Services Guide & Product Disclosure Statement Non-Cash Payment Products and Services (FSG/PDS).  Copies of the FSG/PDS and the ancillary agreements and documents referred to therein are available by contacting Monoova at support@monoova.com.  The above is factual information and given in summary form, and does not purport to be complete.  Information does not take into account of your particular investment objectives, financial situation or needs.  Before acting on any information, you should consider the appropriateness of the information having regard to these matters, and in particular, you should seek independent legal, financial and tax advice.  To the extent that the information contained above is sourced from third parties or provides link to third party websites, Monoova takes no responsibility for the accuracy, currency, reliability and correctness of any information included in the material provided by third parties nor for the accuracy, currency, reliability and correctness of links or references to information sources (including internet sites) operated by third parties.  Information current as at 9 February 2023.  [c] Mononoova. 

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