Two Years On: How PayTo Has Transformed Wagepay’s Payment Experience

July 7, 2025
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Since launching PayTo, close to two-thirds of Wagepay users have active PayTo agreements to manage their repayments with increasing uptake from their customer base.

Download the full case study.

Since launching in 2020, Wagepay has helped thousands of Aussies get early access to their wages in real-time, giving their customers the financial freedom to use their money when they need it most.  

Wagepay ensures nearly all of its customers receive their funds in less than 60 seconds, using NPP to pay out via PayID or bank details with Monoova’s API.

“We’ve managed to fulfill more than 2 million wage advances via NPP to date.” says Tony Chan, CEO, Wagepay.

With Monoova’s assistance, Wagepay was also one of the first Australian businesses to offer PayTo to customers, going live in February 2023. PayTo is the modern digital method of initiating payments from customer bank accounts in real-time, in contrast to direct debits which can take up to 3 business days.  

“Previously, have to wait 24-48 hours for direct debits. We also experience a number of cases of dishonour reporting from banks after a payment has actually settled.

The Benefits of PayTo

Since launching PayTo, Wagepay has seen impressive results. Now close to two-thirds of their users now have active PayTo agreements to manage their repayments with increasing uptake from their customer base which highlights the growing appetite among consumers for real-time, data-rich payment options. By integrating PayTo, Wagepay has been able to improve their user experience through fast payments while also gaining operational efficiencies through better payment visibility, real-time settlement and instant reconciliation.  

“PayTo has transformed our user experience with faster, more seamless repayments, while delivering real-time settlement and better payment visibility.”

As more consumers embrace PayTo and its benefits, Wagepay is well-positioned to capitalise on its benefits, supporting plans for 100% annual growth, powered by Monoova’s real-time payment infrastructure.

Want to learn more about how PayTo can help your business improve cash flow, efficiency and customer experience? Get in touch with our team.

Creating great payment experiences for Wagepay

Explore how Monoova enables real-time payments and reconciliation for Wagepay in our full case study below:

About Wagepay

Wagepay was founded to help everyday Australians take control of the money they have earned and get real-time access to their wages before pay day.

Visit the website: https://wagepay.com.au/ to find out more.  

About Monoova

Monoova is a leading provider of intelligent payment solutions, helping businesses optimise their payment processes, enhance customer experiences, and scale efficiently. Visit www.monoova.com or read Monoova’s PDS/FSG to find out more about our payment solutions and services.

For media enquiries, please contact: PressEnquiries@Monoova.com  

Disclaimer: Monoova Payments Pty Limited (ACN 126 015 227 | AR No. 428863) trading as Monoova (Monoova) is the authorised representative of Monoova Global Payments Pty Ltd (ACN 106 249 852 | AFSL 421414) (Monoova Global), being the issuer of the Combined Financial Services Guide & Product Disclosure Statement Non-Cash Payment Products and Services (FSG/PDS). Copies of the FSG/PDS and the terms and conditions of the products and services offered by Monoova and Monoova Global (disclosure documents and terms) are available by contacting Monoova at support@monoova.com. You should consider the relevant disclosure documents and terms before deciding whether to acquire, or continue to hold, the product or service. The information provided on this website is factual information, is given in summary form, and does not purport to be complete. The information set out does not take into account your particular investment objectives, financial situation or needs. Before acting on any information, you should consider the appropriateness of the information having regard to these matters, and in particular, you should seek independent legal, financial and tax advice. To the extent that the communication/document contains information sourced from third parties, statements made by third parties or provides link to third party websites, Monoova takes no responsibility for the accuracy, currency, reliability and correctness of any information included in the material provided by or statements made by third parties nor for the accuracy, currency, reliability and correctness of links or references to information sources (including internet sites) operated by third parties.

©Monoova

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